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04-21-2015, 10:10 AM
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#16
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Valued Poster
Join Date: Jun 8, 2014
Location: Houston
Posts: 6,327
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Quote:
Originally Posted by FunTxGent
Something's not adding up from the start of this LOL
GM DM TY for the chuckle, Glad your OK Maybe you hit the ONE pothole we have in town hahaha
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If Dorthy did hit a pothole and it did cause the glass to shatter, this would be considered an at-fault situation (Texas is an at-fault state) which means that her insurance rates will be affected (goes up) if she does file a collision claim. Insurance companies consider pot holes as avoidable hazards of the road. I would imagine that Dorthy has a $500 deductible which is the most popular amongst drivers. If she does pay out of pocket, I doubt the cost of repair would not exceed the deductible even if it's $250, making it futile to file a claim. She could always sue the city of Houston for not filling up the pothole but she would have to have evidence that she did indeed hit a pothole which caused the damage to her window.
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04-21-2015, 10:36 AM
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#17
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Valued Poster
Join Date: Jun 8, 2014
Location: Houston
Posts: 6,327
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Quote:
Originally Posted by australian_hell_yun
Take your vehicle to the dealer. Show your findings from google. You may want to be prepared to contact the BBB. If your findings are true, you may be able to go through the Lemon-Law.
Remember, they only want to sell you a car. Not fix it.
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Plenty of dealerships have service centers and collision centers under the same roof. It wouldn't be difficult to have Dorthy's car fixed at the place where she bought the vehicle. Dealerships and car manufacturers alike want to differentiate from the competitors through service because reliability and quality have gone down by the wayside in the last few years. But then again Houston isn't known for great service.
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04-21-2015, 11:39 AM
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#18
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El Hombre de la Mancha
Join Date: Dec 30, 2009
Location: State of Confusion
Posts: 46,370
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Quote:
Originally Posted by FrenchToast
It should still be in warranty and isn't "cosmetic related" so the dealership should repair it for you. Keep in the mind that a dealership is motivated to assist you because you are a potential customer for oil changes, future repair work and future car purchases. If that does not help, then apply for lemon law car protection.
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You need to read up on Texas Lemon Law.
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04-21-2015, 12:16 PM
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#19
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Valued Poster
Join Date: Dec 24, 2009
Location: Houston
Posts: 1,649
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No more practice throat punches to your car.
Stick to humans.
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04-21-2015, 12:34 PM
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#20
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Valued Poster
Join Date: Oct 19, 2014
Location: Houston
Posts: 3,778
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Quote:
Originally Posted by cabletex7
No more practice throat punches to your car.
Stick to humans.
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and then there's that^^^
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04-21-2015, 12:47 PM
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#21
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Retired Irish Tart
User ID: 3552
Join Date: Dec 31, 2009
Location: Secluded in the deep, dark, spooky woods at the Irish Chihuahua Refuge.
Posts: 9,804
My ECCIE Reviews
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So sorry, DM. That's scary!
It could very well be a rock propelled at just the right speed and angle. You might look under your seats for a deceptively small pebble. Happened to me a few years back with my Honda Accord. My insurance deductible was high, didn't have anything to do with warranty or recalls, and I had to shell out for a new passenger window.
If you are finding a history of this complaint, however, be prepared to stand your ground, and get your insurance agent involved to pressure the dealership. I would think that the cost of fixing one lousy window on a new car would be minimal compared to losing a customer's good will.
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04-21-2015, 12:58 PM
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#22
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Valued Poster
Join Date: Aug 5, 2012
Location: Texas
Posts: 339
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If the service manager doesn't help then fall back to the ole tried and true.......offer to blow him.
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04-21-2015, 01:44 PM
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#23
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Valued Poster
Join Date: Dec 31, 2009
Location: Houston ,Texas
Posts: 6,890
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Quote:
Originally Posted by Dorthy_Monroe
Minding My Own Business With My Window Open Half Way Im Driving & Boom My Glass Exploded Everywhere I Ducked Because I Didn't Know WTF happened.. Im Bleeding & No Signs Of Bullet Holes lol.. I'm just saying it is houston my car is a 2015 & the dealership says there is no way this could have happened but there are complaints of this all on Google.. So what should i do?
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Same thing happened to me on 290 . Took a small rock to windshield . I got off freeway Googled up repair shop close . Paid a 150 $ and I was on way . It was second time but it happens.. Dorothy if you need the address to repair shop . PM me . they were really quick
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04-21-2015, 01:59 PM
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#24
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Pending Age Verification
User ID: 107654
Join Date: Nov 3, 2011
Location: North Houston
Posts: 1,310
My ECCIE Reviews
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Dorothy, If you need any help sourcing out a replacement or a place to get it repaired, please feel free to call or text me,I am into cars in the real world and may be able to help. Glad your ok.
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04-21-2015, 02:18 PM
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#25
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Pending Age Verification
User ID: 269367
Join Date: Jan 8, 2010
Location: Downtown/ SE Houston-- Outcalls everywhere
Posts: 12,014
My ECCIE Reviews
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a sexy chick into cars.. I'm in love.
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04-21-2015, 02:49 PM
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#26
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Account Disabled
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The window that exploded was my drivers door window and I wasn't near cars because I was by the shoulder on the beltway in traffic.. I kept the large piece of glass for proof that I wasn't lying and also printed out the complaints on the internet... The first 5 people I spoke to didnt believe me but then I finally talked to someone who has seen it before.. They put me in a rental and fixed my windshield after about 3 hours of going round in. round... I was cut & bleeding but im okay it could have been really bad & thankfully I was ok.. But there alot of complaints on this on the internet its kinda suprising.. Thanks everyone
There was absolutely no rock chip on the window so they had no choice but to believe me..
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04-21-2015, 02:57 PM
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#27
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Account Disabled
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Btw I wasn't concerned about how much the windshield was I was more concerned that it could have been alot worse & being that my car is only 14 days old is a bit scary... But im ok wheew
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04-21-2015, 03:01 PM
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#28
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Account Disabled
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Quote:
Originally Posted by Quentintime
Do you have insurance? How much is your deductible? Tell your agent a semi passed you and threw a rock and it hit the window.
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I have a brand new car you have to have insurance to drive off the lot... I have full coverage with 1000 deductible... But I wouldnt do an insurance claim on glass window... I know people that know people & can get a free windshield... But thats besides the point.. lol thanks
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04-21-2015, 03:03 PM
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#29
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Account Disabled
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Quote:
Originally Posted by FunTxGent
Something's not adding up from the start of this LOL
GM DM TY for the chuckle, Glad your OK Maybe you hit the ONE pothole we have in town hahaha
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Hey now I actually was minding my buisness for once lol
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04-21-2015, 03:09 PM
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#30
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Account Disabled
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Quote:
Originally Posted by FunTxGent
Something's not adding up from the start of this LOL
GM DM TY for the chuckle, Glad your OK Maybe you hit the ONE pothole we have in town hahaha
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Hey now I actually was minding my buisness for once lol I didn't hit a pothole lol
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