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Questions for the Staff - Austin Ask questions of your local staff here.

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Old 02-15-2019, 12:30 AM   #1
mikej999
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Join Date: Nov 14, 2014
Location: Austin, TX
Posts: 112
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Default What is the difference between being disabled and guested?

What is the difference here? It doesn't sound like a disabled account can be recovered. Can a guested account be recovered? I am thinking about taking a break for awhile but I don't want to lose everything.
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Old 02-15-2019, 01:06 AM   #2
Guest083119
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Location: Calgary
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Then disable it. It reserves your name until you come back. Guesting is mainly for security reasons. Just let us know. Make sure that you still have access to whatever email is associated with your account, otherwise it is harder to reactivate.
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Old 02-15-2019, 09:58 AM   #3
mikej999
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How do I go about recovering an account that is disabled if I can't log in?
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Old 02-15-2019, 09:59 AM   #4
Guest083119
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Please email websupport@eccie.net from the associated email address and explain your issue.
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