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Technical Questions Even the most computer-savvy may have technical questions regarding navigation of the site. Ask it here! If you have an answer, be our guest! (For further assistance, contact your local moderator or see the "Emails to the Staff" post in the Questions for the Staff city forums)

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Old 01-16-2018, 06:18 AM   #1
jzolo
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Join Date: Aug 4, 2015
Location: dallas
Posts: 44
Encounters: 7
Default Requesting advice on maintaining positive account status

I have been a member for several years with admittedly infrequent activity. I have tended to post reviews only when they have been exemplary, preferring to keep some activity private for personal reasons. In the past year I have encountered twice the built in eccie security measure when I’ve had too many tabs open on my browser, resulting in a temporary “frozen account” status. I have reached out for support from the MODs and have had the issue resolved fortunately. I am hyper aware to avoid making the same mistake again. I believe I would be out of luck if it should happen again, meaning I would lose my handle and the reviews I’ve contributed to over time as well as my good standing in the community.

I have paid for the premiium account a couple of times and enjoyed the benefits. With new reviews I have also seen the benefits of contributing to the site.


I guess my question/concern is where to proceed at this stage. My account was recently reinstated, although my premium access has expired. What should I do going forward to maintain and rebuild my account status.


I have lost my mail storage and appear to have lost my ability to send and receive messages until space has been cleared. I recently cleared out all incoming and outgoing messages, but I still have that feature disabled even though my account is reinstated.


I feel I’ve reached an impass. If I can’t communicate with providers via the website mail message feature, then my ability to schedule with providers is inhibited. I feel if I were to purchase another premium account it would be a wasted effort if I still retain limitations with messaging.


Is it just as simple as scheduling with one of my more familiar providers and posting a current review to restore full functionality to my account or is this something more I need to be aware of?


I would appreciate succinct advice from anyone willing to assist.


Thank you for your help!
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Old 01-17-2018, 05:05 PM   #2
Guest121018
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I believe you hit the nail on the head in your last paragraph.
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Old 01-17-2018, 10:34 PM   #3
Mokoa
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Quote:
Originally Posted by jzolo View Post
Is it just as simple as scheduling with one of my more familiar providers and posting a current review to restore full functionality to my account or is this something more I need to be aware of?
Yes, it is just that simple. Each approved review earns you six weeks of Premium Access.
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