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Go Back   ECCIE Worldwide > Other US Hotspots > Alabama > Questions for the Staff - Alabama
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Questions for the Staff - Alabama Ask questions of your local staff here

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Old 09-18-2024, 08:39 PM   #1
Sggob
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Join Date: Sep 14, 2024
Location: Birmingham AL
Posts: 2
Default Can I resurrect a 13 year old profile?

Not even sure what email account I used. Is that possible? My name was Grneyes
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Old 09-18-2024, 08:44 PM   #2
biomed1
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Location: Mississippi
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The Account is still in the database and it is possible that you could regain access to the Account.

Contact Web Support and ask them to help you regain access to the Account.

Web Support can be reached at the following email address:
  • websupport@eccie.net
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Old 09-26-2024, 06:27 PM   #3
Spinner fan
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Hey, biomed, I think I am making a simple stupid mistake, whatever..
I am Steel Wheels, I just don't remember my old username or password, anyway, here goes nothing
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Old 09-26-2024, 09:40 PM   #4
biomed1
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Quote:
Originally Posted by Spinner fan View Post
Hey, biomed, I think I am making a simple stupid mistake, whatever..
I am Steel Wheels, I just don't remember my old username or password, anyway, here goes nothing
PM Sent
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Old 11-01-2024, 07:27 PM   #5
Jammytoo
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Be careful there if you log back into the old account after being on on this one. I accidently logged into an old account because it was still in my dropdown menu once. Realized it right away logged out and back in with the account I usually used. They flagged my ip for multiple accounts and even after explaining it was just an honest mistake they banned me for 30 days for having two accounts. I could understand it if I had created a new account to bypass a ban or something but it wasn't. Just an honest mistake and their logs would have shown the account had no flags and hadn't been used in a year. Still banned me for no reason.
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Old 11-01-2024, 09:17 PM   #6
biomed1
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Quote:
Originally Posted by Jammytoo View Post
Be careful there if you log back into the old account after being on on this one. I accidently logged into an old account because it was still in my dropdown menu once. Realized it right away logged out and back in with the account I usually used. They flagged my ip for multiple accounts and even after explaining it was just an honest mistake they banned me for 30 days for having two accounts. I could understand it if I had created a new account to bypass a ban or something but it wasn't. Just an honest mistake and their logs would have shown the account had no flags and hadn't been used in a year. Still banned me for no reason.
Actually, there was a reason - you were caught with 2 Accounts.

The Ban as cited by the Owners is 90 Days for a Multiple Account Violation.

Staff can reduce the Ban length based on circumstances.

I reduced the Ban to 30 Days in your case, that is the minimum that the Owners will permit.

Quote:
#17 - Multiple handles are not permitted, unless in certain circumstances are expressly approved by staff in advance on a case-by-case basis. Action will be taken in cases where staff finds multiple handles are being used for deceptive reasons, to carry out an agenda (promotion or trashing of another), or to return to the board following a previous suspension or ban.
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