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Questions for the Staff - Dallas Ask questions of your local staff here.

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Old 01-16-2019, 09:22 AM   #1
dewmenow
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I thought I read that 2 weeks of Premium would be added due to the shutdown. Am I mistaken? I didn't get any time added and am now expired.
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Old 01-16-2019, 09:29 AM   #2
midlifefun
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Same thing is happening to me. And no response to the email I sent per mod.
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Old 01-17-2019, 01:03 PM   #3
gman44
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contact websupport@eccie.net about you lost PA
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Old 01-24-2019, 09:04 AM   #4
dewmenow
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As with others...I have received no response. Frustrating
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Old 01-24-2019, 09:14 AM   #5
Reubby2
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I paid for 12month premium access barely 3 months ago and have since abruptly lost premium access twice. I sent multiple emails to two mods to help resolve this issue, but to no avail. It's quite frustrating - don't know who else to contact to help resolve this issue. I paid for 12 month access, not 2 or 3 months.
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Old 01-24-2019, 10:38 AM   #6
rexdutchman
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Yeah good luck asked many times and not resolved , issues like cant pay, not extending , wanting to send Money order to like bakery yeah no so good luck
I hope issues can be resolved
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Old 01-24-2019, 11:12 AM   #7
gman44
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I've asked admin about this
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Old 01-25-2019, 11:58 PM   #8
ChipMonkey
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I am attempting to renew premium access, but, email address provided in the link to request money order doesn't seem to be working. Keep getting an undelivered response.
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Old 01-26-2019, 10:50 AM   #9
rexdutchman
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That's ongoing for months now ^^^^^^^^^^^^^^^^^
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