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Main Discussion Forum - National General discussions, but not limited to your local scene. (For staff assistance, contact your local moderator, or see the "Emails to the Staff" post in the Questions for the Staff forum in each city)

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Old 03-09-2018, 06:30 PM   #1
DrMalcom93
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Default Frozen account

I posted about this in the technical forum but was hoping it could get more light in the general forum. Or at least some admins attention. My old (primary) account was/is steveo4321 but is now frozen. I had submitted a review a day earlier and received premium access. I was going through and having a blast reading the ROS of reviews. Then I go to click on a review and it says I don’t have privileges to access. I try another and another and all the same. I can’t access my PMs nor view any forums. All forums just say private. I’ve tried the contact us option and emailing the web support for the past day. Nothing. Not even a response. I had to start all over with this new handle. Anybody else have this happen or know of a fix?
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Old 03-10-2018, 12:13 AM   #2
cabletex7
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Congratulations, you are now the proud owner of a shandle.
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Old 03-10-2018, 08:44 AM   #3
ck1942
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websupport@eccie.net is the obvious means to communicate your issues.
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Old 03-10-2018, 09:11 AM   #4
DrMalcom93
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Already tried web support. So far nothing. Wouldn’t hurt to try them again though I suppose.
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Old 03-10-2018, 12:40 PM   #5
Ed Highlight
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Default Try this!!

Quote:
Originally Posted by DrMalcom93 View Post
Already tried web support. So far nothing. Wouldn’t hurt to try them again though I suppose.
Perhaps you should make a THIRD handle so you can communicate my effectively with web support.
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Old 03-10-2018, 04:08 PM   #6
offshoredrilling
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rather than a male handle
start I female one offering freebie for the fix
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Old 03-11-2018, 03:19 AM   #7
pyramider
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Be sure to use other handle to write a review.
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Old 03-12-2018, 10:56 AM   #8
steveo4321
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So I was able to get in contact with an admin and he was awesome enough to get it resolved. Apparently I accidentally triggered the freeze while browsing. I had too many windows open, which I tend to do and be lazy about closing. This triggered a security function that froze the account. Thanks so much to the admins for resolving the problem.
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Old 03-12-2018, 03:20 PM   #9
pyramider
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Now you owe the admin some anal.
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