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Technical Questions Even the most computer-savvy may have technical questions regarding navigation of the site. Ask it here! If you have an answer, be our guest! (For further assistance, contact your local moderator or see the "Emails to the Staff" post in the Questions for the Staff city forums)

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Old 07-03-2017, 09:59 PM   #1
papashango
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Join Date: Jun 19, 2014
Location: Alabama
Posts: 56
Encounters: 6
Default Bank error when trying to purchase premium access

I need some help. I tried purchasing a 2 week premium access and I get a bank error notice, also an email saying "CCBill.com is the payment processor for your order with http://www.eccie.net and unfortunately, we are unable to process your transaction at this time, due to Transaction Denied by Bank."

How can I fix this problem
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Old 07-04-2017, 08:28 AM   #2
Suess4002
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Join Date: Feb 14, 2015
Location: Des moines
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Your bank is seeing the charge as potential fraud. Contact your bank and ask them to allow the purchase. You don't have to disclose what you are purchasing, just the charging entity and amount.
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Old 07-04-2017, 12:01 PM   #3
papashango
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Join Date: Jun 19, 2014
Location: Alabama
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Thanks alot!
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Old 07-04-2017, 03:39 PM   #4
Lilman
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Join Date: Jun 17, 2017
Location: north west louisiana
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The same thing happened to me last week except with a prepaid CC. Denied. I hit help link asking for a address to send in a money order and got a email reply from a eccie member giving me a business address in north central texas to send the money order. He said to leave the pay to line blank and to email him back when i put it in the mail. I did that Tuesday 6-27 and it hasn't showed up on my account yet. Hopefully i just haven't gave it enough time. Still waiting.
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