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Reload this Page I DIDNT RECEIVE A PREMIUM UPGRAXE
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Technical Questions Even the most computer-savvy may have technical questions regarding navigation of the site. Ask it here! If you have an answer, be our guest! (For further assistance, contact your local moderator or see the "Emails to the Staff" post in the Questions for the Staff city forums)

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Old 03-03-2017, 04:40 PM   #1
Mongmann
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Join Date: Sep 13, 2013
Location: NY
Posts: 40
Encounters: 8
Default I DIDNT RECEIVE A PREMIUM UPGRAXE
Purchased a 2 week membership a few days ago and I was not upgraded. Didn't get the usual PM that lets me know that my account was upgraded. Can anyone's help with this or point me in the right direction? Thanks!
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Old 03-03-2017, 06:30 PM   #2
Clark W. Griswold
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Join Date: Apr 30, 2016
Location: Anaheim
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Give it a day or two. The site has been having a few issues recently.
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Old 03-03-2017, 08:09 PM   #3
administrator
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If you'll shoot an email to websupport they will upgrade your account immediately. The upgrade to https has taken callbacks from ccbill offline. It's one of a handful of bugs we are currently sorting through.

Anyone inconvenienced by this issue is getting an extra month tacked on to the subscription they purchased so your 2 weeks just turned into a month and a half. Just mention this post in your email
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