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Originally Posted by GinaXXX
Clients: if you make an appointment and have to cancel at the last minute, the right thing to do is offer to pay a cancellation fee... even if the provider doesn't have a cancellation policy in place. She has been inconvenienced and her livelihood affected, and it's common courtesy to be cognoscente of that.
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Agreed. Although, of course, an
offer to pay may easily become a cop out, a way to make yourself feel better without any real sacrifice. Given the prevalent attitude expressed here and elsewhere by clients, many ladies -- even if they feel a cancellation fee would be appropriate -- may feel compelled to decline such an offer to avoid getting a reputation as "a greedy, all about the money *****." They're under more pressure to "not make a big fuss" than clients are.
The right thing to do may be, rather than offering to pay, seeing her again and sticking that cancellation fee in the envelope with the donation for the session. And, in determining what would be an appropriate amount, try to put yourself in her shoes. Even a sizeable amount may hurt you less than the lost income from the missed appointment hurt her.
Quote:
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Providers: if you book an appointment and have to cancel at the last minute, the right thing to do is offer the client a significant credit towards a re-booking, and follow through with it.... even if he doesn't make a big fuss, he has been inconvenienced. It's common courtesy and what a responsible business person does.
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From comments here, one would think such offers are practically non-existent. I didn't receive such credits for
every last minute cancellation -- but I did several times, some very substantial. Many of the ladies here do show respect to their clients. If I were to guess, I'd guess they do something like that (or more time) more often than clients volunteer a cancellation fee.
xoxo. What a night! Lol.
Thanks for the humor thn 
