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Old 01-13-2014, 08:55 AM   #1
Samcro84
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I wanted to get both sides to offer up guidance for a disagreement I am having with a provider.

I was scheduled to see a girl and had to cancel the morning of for an afternoon appointment. It was about 5 yours before time of meeting when she got my cancellation. Now she is pissed because she said she is a low volume girl and also canceled another date to be able to see me. Did not know I was that good - LOL.

To be fair I had offered her that if I needed to make it right I would be willing to do something. Well I get a text asking when do I plan to pay for the date that I canceled.

Now I want to be fair. But what is the appropriate cancellation penalty if any?

Want to be fair so a little help please.
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Old 01-13-2014, 09:00 AM   #2
dearhunter
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You already fucked up by posting this threAD.........so, pay her and move on.
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Old 01-13-2014, 09:25 AM   #3
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5 Hours warning is more than fair especially with San Antonio's infamous Short Notice Availability thread.....

Would she give you a free session for having to cancel you 5 hours ahead of time?


Would anyone here suggest she should?

Not hardly
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Old 01-13-2014, 09:31 AM   #4
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Good thing you didn't have a car accident and die. Then DH would have to pay her.
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Old 01-13-2014, 09:32 AM   #5
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5 hours notice you gave is appropriate enough. You dont get something for nothing. And that is what this is. If you had cancelled last minute it may be another story but 5 hours is more than enough notice and many ladies appreciate that rather than the last minute cancels and NCNS we often get.

If you made a point and promise to make it up and feel obligated to follow through with it nevertheless I would just get her a gift card or leave a tip after a future appt together. But for her to expect or even demand that you pay for an appt that never happened is wrong and unprofessional as you did give an appropriate amount of notice.

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Old 01-13-2014, 09:43 AM   #6
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Quote:
Originally Posted by KlassyKelliAnn View Post
5 hours notice you gave is appropriate enough. You dont get something for nothing. And that is what this is. If you had cancelled last minute it may be another story but 5 hours is more than enough notice and many ladies appreciate that rather than the last minute cancels and NCNS we often get.

If you made a point and promise to make it up and feel obligated to follow through with it nevertheless I would just get her a gift card or leave a tip after a future appt together. But for her to expect or even demand that you pay for an appt that never happened is wrong and unprofessional as you did give an appropriate amount of notice.

KKA
XOXO
I'm going to agree 100% with the lovely, KKA here.

My only caveat...Does she post that she has a cancellation fee?

I have a "real" job where I bill by the hour. Sometimes I have a whole afternoon set aside for clients and their plans change, many times because of their own bad planning, and they have to cancel or cut my time short. That's just part of the business.

If I tried to keep track of all the money I'd lost having to decline or put off other clients, I'd go crazy and probably lose clients. Instead, I try to be accommodating and usually it all works out in the end.
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Old 01-13-2014, 09:52 AM   #7
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I agree, 5 hours is plenty of notice. In my "other" career I have a cancellation policy but its cancelling within an hour of the appt. She should be happy with that amount of time. I would not expect you to pay for the scheduled appt and if she does then that says something about her. IMO. And I highly doubt that if she had to cancel due to some RL situation she would give a free session.
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Old 01-13-2014, 09:54 AM   #8
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Who are we to tell a provider how to run her business?

This is really just between you and her. But since you brought it up, it seems you feel some kind of remorse and desire to offer something. So if she still wants to see you then both of you should come to an agreement that makes you happy. Otherwise, the session won't be as great as you'd want.
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Old 01-13-2014, 09:54 AM   #9
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Quote:
Originally Posted by LilMynx69 View Post

My only caveat...Does she post that she has a cancellation fee?
Good point..... AND does she outline clearly the conditions in that cancellation policy? Ex. You must cancel three hours ahead of time to avoid cancellation fees.

KKA
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Old 01-13-2014, 10:04 AM   #10
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Originally Posted by KlassyKelliAnn View Post
Good point..... AND does she outline clearly the conditions in that cancellation policy? Ex. You must cancel three hours ahead of time to avoid cancellation fees.

KKA
XOXO
I agree again. There was another thread recently where the lady allegedly threatened to "out" the guy for canceling with a couple hours of notice.

http://www.eccie.net/showthread.php?t=950991
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Old 01-13-2014, 10:12 AM   #11
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Quote:
Originally Posted by nushi View Post
Who are we to tell a provider how to run her business?

This is really just between you and her. But since you brought it up, it seems you feel some kind of remorse and desire to offer something. So if she still wants to see you then both of you should come to an agreement that makes you happy. Otherwise, the session won't be as great as you'd want.
Will both of them be "bingo" participants?
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Old 01-13-2014, 10:19 AM   #12
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Quote:
Originally Posted by nushi View Post
Who are we to tell a provider how to run her business?

This is really just between you and her. But since you brought it up, it seems you feel some kind of remorse and desire to offer something. So if she still wants to see you then both of you should come to an agreement that makes you happy. Otherwise, the session won't be as great as you'd want.
Correct, she CAN and WILL do business the way she wants to and that is her right to do so BUT she doesnt have the right to force anyone or expect them to give her money for services not rendered especially when plenty of notice was given to cancel. Even with a clear cancellation policy in place, no one can force it. This isnt about telling her how to run her biz rather about educating on the basis of proper customer service and giving advice to those who have asked the general public for such. But I also agree that in the end the ultimate decision and end to this dispute will be between the two parties involved.

KKA
XOXO
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Old 01-13-2014, 10:54 AM   #13
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Agree that 5 hours is plenty of notice. We've all had to cancel at some time, both client and provider alike. When a provider shells out cash to get a hotel room, it can be very expensive unless she can reschedule her time with another client. When such bitterness occurs over a cancellation, there is usually no "next time" to make amends, which is unfortunate. Just try to move on peacefully and respectfully.
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Old 01-13-2014, 11:29 AM   #14
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I'd say the only reason to pony up payment is if she booked and paid for a room just for your session.
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Old 01-13-2014, 11:47 AM   #15
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Whoa whoa whoa... she wants you to pay her when you gave her FIVE HOURS notice?? I could see MAYBE if it was an hour out. Whoever your "low volume" sweetie is needs to get her head checked. Five hours is plenty to try and find a replacement.
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