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06-19-2018, 09:41 AM
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#1
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Premium Access
Join Date: Jan 20, 2011
Location: Texas Panhandle
Posts: 2,398
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Premium Access
Will premium access be reinstated to those of us who had it at the time the site went down?
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06-19-2018, 10:13 AM
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#2
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Valued Poster
Join Date: Sep 2, 2012
Location: the hinterlands
Posts: 4,347
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and will those with paid access be credited for the down time?
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06-19-2018, 12:28 PM
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#3
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Quatsch!
Join Date: Dec 30, 2009
Location: No Clue
Posts: 37,225
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PA works the same as always. If you feel like you lost PA access during the downtime you need to email web support
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| 1 user liked this post |
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06-19-2018, 09:04 PM
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#4
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Premium Access
Join Date: Apr 8, 2012
Location: New Mexico
Posts: 2,083
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how can PA work the same as always when reviews can not be seen?
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06-19-2018, 09:52 PM
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#5
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Quatsch!
Join Date: Dec 30, 2009
Location: No Clue
Posts: 37,225
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The reviews are called encounters now and those still garner PA access. The old reviews will most likely stay hidden for some time
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06-19-2018, 11:24 PM
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#6
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Gaining Momentum
Join Date: Jan 11, 2010
Location: El Paso, TX
Posts: 98
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Hello I had Premium access prior to the blackout, and now I don't. How can this be reinstated?
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06-19-2018, 11:31 PM
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#7
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Quatsch!
Join Date: Dec 30, 2009
Location: No Clue
Posts: 37,225
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Read post #3
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| 1 user liked this post |
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06-20-2018, 01:45 PM
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#8
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Valued Poster
Join Date: Sep 2, 2012
Location: the hinterlands
Posts: 4,347
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um....ALL paid access or premium access days that were encompassed during the blackout should be credited and there should be a notice of this policy. nobody should have to be emailing anybody to secure something already fucking paid for.
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06-20-2018, 02:57 PM
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#9
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Quatsch!
Join Date: Dec 30, 2009
Location: No Clue
Posts: 37,225
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I'm just telling you what we've been told
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| 1 user liked this post |
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06-20-2018, 05:24 PM
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#10
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Valued Poster
Join Date: Sep 2, 2012
Location: the hinterlands
Posts: 4,347
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i just looked at my 1 year subscription and i see no adjustments. the end date should be moved back for the amount of time of the blackout. what's it been? 2 months?
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06-20-2018, 06:11 PM
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#11
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Quatsch!
Join Date: Dec 30, 2009
Location: No Clue
Posts: 37,225
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Then as previously discussed you need to email web support
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06-20-2018, 06:32 PM
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#12
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Premium Access
Join Date: Apr 8, 2012
Location: New Mexico
Posts: 2,083
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how does one “email web support”?
what’s the address? what info needs to be included?
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06-20-2018, 06:36 PM
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#13
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Quatsch!
Join Date: Dec 30, 2009
Location: No Clue
Posts: 37,225
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| 1 user liked this post |
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06-20-2018, 06:46 PM
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#14
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Premium Access
Join Date: Apr 8, 2012
Location: New Mexico
Posts: 2,083
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thanks
imo, PA, and eccie in general, are not working same as always
reviews can not be read, so, PA to what?
regional forums are gone, so, where would one post an encounter in, say, NM? when?
the fair thing to do would be credit anyone who had PA access
with the amount of down time + however long it takes to restore those forums
without having to fight for it
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06-20-2018, 06:55 PM
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#15
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Quatsch!
Join Date: Dec 30, 2009
Location: No Clue
Posts: 37,225
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Old reviews most likely won't be coming back. At least not anytime soon. Pay for play outside of the ROS is the issue. I understand the frustration but forums are being added back as quickly as they can be fixed. It's not an easy process.
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