Almost every time I book an appointment, we set the day, time, and place, but never the room number. I'm requested to call again when I get there to get the room number.
It's no big deal, and I've never asked a provider about it because I don't want to start the appointment off by questioning the lovely lady's business practices, and by the end of the appointment, that's the LAST thing on my happy, simple mind.
I understand that it is most likely a security issue, but if someone were up to shenanigans, how could that be prevented by simply calling twice? Any thoughts?