Quote:
Originally Posted by mercianna
You know, it's sad that a lady who cares enough about her reputation to try salvage it is slammed for doing so...
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To me, the OP pretty much established her rep with her posts in the ISO thread. And this review tops a lot of it off. OTOH, if she makes it up to the guy to whom she gave bad service and shows in the future a different attitude, I will be very glad to see that.
A feeding frenzy on this provider is unfortunate, but also hopefully a good lesson to all. We all have bad days and frustrations, but we don't want to take it out on our customers and do want to make things right when we do mess up. I say let's give Melody a chance to make things right.