Folks, we only volunteer some spare time. We are not on this forum 24/7.
Our forum guideline #24 is very specific regarding incidents like this:
Quote:
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#24 - Disputed reviews will not be removed by staff unless the request is made by the thread starter. In situations such as this, the proper protocol for addressing a review in question is to post a rebuttal to the review in that city forum's coed discussions area. Staff will be happy to do some basic investigation to confirm the validity of such reviews, however removal will only take place when requested by the thread-starter or in extreme cases where it has been proven false, there is an admission by the reviewer that the review is indeed false, or the reviewer failed to cooperate with staff's efforts to confirm validity. In cases where a reviewer is found to have posted a review of a session which did not take place, or posted blatantly false information within a review, the reviewer will be subject to disciplinary action at the discretion of staff, which could lead to loss of posting privileges. Along those same lines, if the reviewed party is found to be making false or inaccurate claims to staff in an attempt to trigger staff action against a reviewer or the removal of a review, that party will also be subject to consequences, up to or including temporary or permanent loss of account access. These measures exist to preserve the integrity of the information posted in our review forums, and will be taken when these circumstances exist.
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This is a case where the guideline has been enforced.
@ BrittanyValentine, I don't know if Lilmac sent any PM to any other mod, I sent an inquiry but haven't received any confirmation that he was in contact with anyone in staff. By the way, I only found an RTM to this thread and not one to the review that needed to be removed. It is important to RTM the post that needs the most attention, but things have been processed according to our guidelines.
Mat
