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Introuble · 06-24-2009, 05:10 PM

Quote:

Originally Posted by Kelly TNT

[FONT="Lucida Sans Unicode"]I just thought it would be a bummer to have to sit in the car for a 1/2 hr. waiting.....

.

I think all providers should have waiting rooms with drinks and cable TV

guest123009 · 06-24-2009, 11:29 PM

Quote:

Originally Posted by 1thatgotaway

I could really use a nap!

~1TGA

I figured it was you. LOL

1thatgotaway · 06-25-2009, 01:20 AM

Not me, but a boy can dream

~1TGA

ace0791 · 06-26-2009, 07:49 PM

Having seen Kelly for the first time today, I totally understand this now.

TexTushHog · 06-29-2009, 08:29 PM

Excellent customer service pays off. This is just one example. If you don't have anything booked, and he's not any trouble, why not? It's not trouble to you and apparently means a great deal to him. This is how good business people build loyalty.

Now, just have a cool glass of water on hand for when he wakes up -- or a nice glass of grapefruit juice -- and a snack packed for him when he leaves, and he'll put you in his will, as CPI says.