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Technical Questions Even the most computer-savvy may have technical questions regarding navigation of the site. Ask it here! If you have an answer, be our guest! (For further assistance, contact your local moderator or see the "Emails to the Staff" post in the Questions for the Staff city forums)

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Old 07-24-2023, 09:53 PM   #1
MelvinYorkshire
Premium Access
 
Join Date: Apr 16, 2020
Location: Iowa
Posts: 501
Encounters: 90
Default Log on Trouble

For the past several weeks, maybe months when I try to log in it doesn't take my password. I click on the link that says click here to have the reset your password and it will be sent to you via email. I never receive it. I have checked SPAM, All Mail, you name it I never receive it. Then I can't log in. It is just by chance that I got on today.
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Old 01-09-2024, 08:06 AM   #2
arbarous
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Join Date: Dec 12, 2023
Location: USA
Posts: 2
Default

First, double-check that you are entering your email address correctly and that it is associated with the account you're trying to access. If you're confident the email is correct, check your email account's settings to ensure that messages from the website or service are not being automatically marked as spam or filtered into a different folder. If you still don't receive the password reset email, it may be worth reaching out to the website's support or customer service for further assistance. They should be able to help you resolve the issue and regain access to your account.
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