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Technical Questions Even the most computer-savvy may have technical questions regarding navigation of the site. Ask it here! If you have an answer, be our guest! (For further assistance, contact your local moderator or see the "Emails to the Staff" post in the Questions for the Staff city forums)

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Old 01-30-2018, 05:12 PM   #1
Buttaco2
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Hey I was wondering if I can get help my account got lock everything say private it happen while I was looking through reviews the account had premium please help I sent out two emails to support and they haven’t fix the problem the account is Buttaco
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Old 01-30-2018, 07:57 PM   #2
Tex9401
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You had too many windows open on Eccie which activate the security measure cause your account to be frozen.
Why did you have that many windows open? what date did your account get locked?
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Old 01-30-2018, 11:38 PM   #3
Buttaco2
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I was looking through reviews of a provider to see if I was sure I wanted to see her i wasn’t closing them it was around the 26 of January or 27 one of those days
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Old 01-31-2018, 11:14 AM   #4
Tex9401
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you must have opened over 25 windows to get your account frozen.
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Old 01-31-2018, 12:32 PM   #5
Buttaco2
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Can I get it fix or is it going to stay like that cause I got my refs and everything on the that account that I work to build
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Old 01-31-2018, 01:01 PM   #6
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There’s no way I had 25 open like five maybe
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Old 01-31-2018, 01:01 PM   #7
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There’s no way I had 25 open like five maybe
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Old 01-31-2018, 10:47 PM   #8
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It looks like you tripped the site's anti-bot/spam filters by having too many web browser windows open on the site at the same time. I'll request that the admins unfreeze your account.

Please avoid that type of activity in the future. If you suspend your account again, you'll need to wait 72 hours before the admins will reenable your account. If you trigger it again after that, the wait will be even longer.



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Originally Posted by Buttaco2 View Post
There’s no way I had 25 open like five maybe
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Old 01-31-2018, 11:19 PM   #9
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ThNks man
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Old 02-01-2018, 06:25 AM   #10
ck1942
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Tex9401,

thanks for explaining the potential multiple window issue.

Very good to know info!
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