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Questions for the Staff - Dallas Ask questions of your local staff here.

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Old 12-04-2014, 06:59 PM   #1
SeanInDallas
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Join Date: Dec 2, 2014
Location: Dallas
Posts: 2
Default Premium Access won't work

Hi,

I signed up for a 2-week subscription for premium access yesterday, but am still not granted premium access. I have the receipt/proof that i paid. Please let me know what I can do. Thank you.
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Old 12-04-2014, 07:14 PM   #2
administrator
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That can happen on rare occasions and has a simple fix. Email your confirmation along with subscription length to websupport@eccie.net and we will fix you up asap
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Old 12-04-2014, 08:44 PM   #3
SeanInDallas
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Join Date: Dec 2, 2014
Location: Dallas
Posts: 2
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Hey St. Chris

I sent an email a couple times to the one you provided and have received "unable to send" and "return to sender" every time. I would like to get this figured out.
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Old 12-04-2014, 08:48 PM   #4
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You're all set buddy
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