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Technical Questions Even the most computer-savvy may have technical questions regarding navigation of the site. Ask it here! If you have an answer, be our guest! (For further assistance, contact your local moderator or see the "Emails to the Staff" post in the Questions for the Staff city forums)

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Old 11-03-2014, 09:39 PM   #1
TxnPrd
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Default Is Chat Restricted to Certain members?

Is Chat Restricted to Certain members? All I ever get is "Connection failed". I have installed the correct flash player, made sure both Firefox and eXplorer were up to date but nothing works.

I am running Windows 7
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Old 11-04-2014, 10:05 AM   #2
Carolina Girl Holly
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Smile chat

all I get is a black screen so idk
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Old 11-04-2014, 10:18 AM   #3
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I am not sure, but I don't think so. I don't think it is at all related to permissions.I have not run Windows 7 in so long. I use Chrome though, as it has the correct flash player installed. Also, if you're internet connection is not fast enough, it will not work.
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Old 11-04-2014, 11:06 AM   #4
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I get that too (connection failed) but it's all in where you "click" for chat.

If you are on the main page....

---and you click CHAT from the left frame under the MAIN MENU...more than likely it will fail.
---if you click the CHAT ICON from the bottom of the page where it lists ALL the members currently in chat and there's like two conversation bubbles under the word CHAT...that's the icon. Click THAT and it might take you immediately to chat.

The 2nd one's the one that usually works for me.
Let me know if that works for you'll in this thread who were having issues.
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Old 11-04-2014, 02:56 PM   #5
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Nope, bottom Icon gives me the same thing. "Connection Failed"
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Old 11-04-2014, 09:00 PM   #6
Bonnie&Clyde
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Mine says "username does not exist".
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Old 11-04-2014, 09:45 PM   #7
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Are you using an Apple device such as an iPad or iPhone? If you are then use the browser app Photon. It has the necessary component Flash which is required by ECCIE Chat in order to function.

Make sure your browser is current.

All members are allowed into Chat unless they have been specifically banned from it.
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