Hey doll, you are great individual. I don't know why someone would want to write a negative review on you. You seem to be on the level. Your showcase is accurate and you try to please anyway you possibly can. This is from personal experience of course.
FYI, I am pretty sure you're not able to post their text. That is like posting someone's PM. You can't do that either I believe.
But what you can do is tell them that you're going to tell all the girls in the locker room of their behavior.
Just some hints.