Quote:
Originally Posted by Jules Jaguar
i also agree that this ended up bad and posting a response to a review is not always the best thing to do especially when we are "emotional" i just think sometimes guys might think or overlook the fact have the same feelings and emotions as other non provider ladies. add the stress of this being the main source of a lot of ladies incomes and sometimes we go bat shit crazy or do something silly (THESE COMMENTS ARE NOT DIRECTED AT BERK OR THIS SITUATION) im just speaking in general.
i think some people need lighten up and have fun here all this negative shit is depressing as hell
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Yes, this went downhill quickly and that's unfortunate. The advice you see about calm and careful rebuttals might equally be given to people contemplating posting a public response to such rebuttals. Unfortunately, the emotions of the reactions tend to mirror the emotions of the original rebuttal. I doubt the reactions are any more "productive" than the rebuttals.
But even if people calm down first or don't post publicly, many will think the same things. In most businesses, if the owner or employees go bat-shit crazy
in front of the customers, some customers -- particularly those who've already developed a lot of good will toward the business -- will be just as understanding as you hope they would. Others -- particularly those who are not long-time customers or perhaps witness it but have not yet patronized the business -- will not. Most won't loudly berate the owner or employees, they'll simply walk away and never come back, sort of "silently firing" the business. What would your reaction be if you were at a nice restaurant and the owner threw a loud temper tantrum in the middle of the dining area, complaining about some of the customers? Will you go back? What will you tell your friends about the experience? Few people want to experience bat-shit crazy on the receiving end.
Would it be more "fair" for customers to be more understanding? Perhaps. But that's not human nature. Which is why when I vent about clients -- which I've been known to do
-- I'm careful about where I vent.