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Technical Questions Even the most computer-savvy may have technical questions regarding navigation of the site. Ask it here! If you have an answer, be our guest! (For further assistance, contact your local moderator or see the "Emails to the Staff" post in the Questions for the Staff city forums)

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Old 02-17-2014, 07:55 PM   #1
Brot
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Default When are reviews attached to provider?

When do reviews get attached to a providers profile. Read somewhere a mod mentioned that if name was correct it was attached instantly but that does not seem to be the case.
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Old 02-17-2014, 08:20 PM   #2
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The reviews go through a manual process for approval and assignment and are usually done within 3 or 4 days of the posting. It is a tremendous help if the lady's name is in the title of the review as this allows us to locate the proper account to assign it to as well as lessens the chance of it being assigned incorrectly.
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Old 02-17-2014, 08:25 PM   #3
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No, it is absolutely not attached instantly. Assigning reviews is a manual process done by staff.

If the reviewer correctly posts the exact ECCIE handle of the provider in the title, that speeds the process and drastically reduces errors.

Giving a link to the provider's profile in the review is wonderful to make things work well.

When the title does not include the name, the staff member must read through the entire review for info and try his best to correctly assign the review. He uses his best judgment, and mistakes happen.

If the name is give, but not correctly, it may well be mis-assigned. That is because there are many provider handles that vary by only one letter, one space, one underline, etc. Remember, computers do not forgive errors. GIGO

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Old 02-17-2014, 08:54 PM   #4
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Thanks Mister Mods. Wondered how that magic happened.
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Old 02-17-2014, 09:08 PM   #5
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No magic. Just a lot of effort.

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Old 02-18-2014, 09:02 PM   #6
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Quote:
Originally Posted by Torito View Post
No magic. Just a lot of effort.

Torito

speak for yourself LOL

apparently there's alot of magic about what I do
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Old 02-18-2014, 09:05 PM   #7
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And Gman provides most of the magic and effort on assignments.

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