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Questions for the Staff - Dallas Ask questions of your local staff here.

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Old 08-13-2013, 07:12 PM   #1
Guest013119
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Exclamation help. problems creating an account

I wanted to help make my friend an account on here but she keeps getting these error messages when she completes and submits the sign up form.

Any idea what we are doing wrong?





PM me with help please !
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Old 08-13-2013, 10:49 PM   #2
Torito
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If she is using your computer and it says that you can not have 2 accounts, there is the problem. It would appear is if you are trying to open a second account. If so contact websupport@eccie.net

Torito
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Old 08-13-2013, 11:14 PM   #3
Guest013119
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Quote:
Originally Posted by Torito View Post
If she is using your computer and it says that you can not have 2 accounts, there is the problem. It would appear is if you are trying to open a second account. If so contact websupport@eccie.net

Torito

No she's not using my computer she's using her phone. I don't understand she's never been on the site and made a new email account just for this site today
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Old 08-14-2013, 12:26 AM   #4
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Try once more.....if that fails contact websupport at the address Torito gave you.

It would probably be wise to register from a computer.....an iphone isnt the same, while it might work it just makes it more difficult.
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