Reviews are linked when staff has time to accomplish it. Review linking is a manual process that requires a lot of time. There are many reviews each day.
The process is complicated by the facts that many providers have such similar names and often reviewers are not careful to get the correct name in the review, and/or do not put the provider's name in the title of the review.
Staff is all volunteer and each staff member does not have specific times to work or specific tasks. We try to keep delays to a minumum and sometimes it takes a bit longer.
Torito
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