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Technical Questions Even the most computer-savvy may have technical questions regarding navigation of the site. Ask it here! If you have an answer, be our guest! (For further assistance, contact your local moderator or see the "Emails to the Staff" post in the Questions for the Staff city forums)

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Old 09-22-2010, 07:21 PM   #1
Fast Gunn
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Exclamation Major Surgery

Looks like my computer needs major surgery after the Attack Page incident to restore full functionality.

Has anyone found a fix that they'd like to share?

I've tried a number of diagnostic scans and have found numerous bugs, but none have worked.

I asked the Geek Squad where I bought my computer and explained the problem, but they want several days and several hundred dollars to remove the malware that inflicted my system and incapacitated my Outlook and seriously compromised my browsers.

I imagine I am not the only one going through this problem so if someone has found a fix let us all know.

Several IT people have told me that Norton 360 is basically useless and suggested other programs, but before I get there, I need to find a program that can remove this very malicious software that inflicted itself on my computer!

Damn! What a headache this is turning out to be!
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Old 09-22-2010, 07:28 PM   #2
rakuguy
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You can download CCLEANER from the Piriform site. It works pretty well for me. It's free as well.
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Old 09-22-2010, 07:42 PM   #3
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Exclamation Voodoo

Thanks!

I'll give it a try.

At this point, I'm ready to try Voodoo, if it might work!

Breath.

Stay calm.

This too shall pass.
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Old 09-22-2010, 07:51 PM   #4
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My computer skills are almost non-existent, so keep that in mind. I had a virus a while back that locked me up. One of those "we scanned your drive and found ?? number of viruses. Come to our site and we will sell you the fix."

Windows would only open in Safe Mode so could not get on internet to go get a legitimate, free fix.

I said screw this, I am not talking it to the Geek Squad or anywhere else. Reloaded Windows. All traces gone and computer ran faster than in a long time. Not recommending this method, but it is an option.

Torito

BTW I was able to back everything up on an external hard drive prior to reloading.
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Old 09-22-2010, 07:55 PM   #5
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CCleaner is awesome, you can also use spybot, thats good as well. Virus protection I use is McAfee, it shot down the threat as soon as it tried to get me. McAfee is not free but you get what you pay for.
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Old 09-22-2010, 08:00 PM   #6
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CCleaner is a great program. Use Avast for your virus protection. much better than McAfee in my opinion. I only have one PC. Use mostly macs and don't have problems with viruses or attacks on it.
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Old 09-22-2010, 11:03 PM   #7
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The following are all good free tools for keeping the computer clean and free of malicious code as well as other nasty stuff.

CCleaner

Malwarebytes Anti-Malware

Revo Uninstaller

Avast! Antivirus

Zone Alarm Firewall
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Old 09-23-2010, 12:48 PM   #8
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Exclamation Sniper Rifle Bullet

Thanks for your suggestions, gentlemen.

I've already tried CCleaner, but it didn't find anything. I will try the others.

I suspect that this blue booze bug is a new and very lethal strain of bug. My Outlook it totally out of commission and my browsers are seriously compromised.

The Geek Squad wanted to completely remove Outlook, do a total back up of my system and then reinstall the programs.

I suppose that would work, but it seems like overkill to me and expensive to boot.

I am looking more for a sniper rifle that would fire a bullet right into the offending bug without totally incapacitating my entire system in the process.

Once everyone cleans up their computers maybe we should round up a lynch party and teach the guy who pulled this stunt a lesson he won't ever forget!
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Old 09-23-2010, 01:39 PM   #9
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Have you tried to uninstall Office and then install it again?

Have you tried to uninstall your browser and then install it again?
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Old 09-23-2010, 08:24 PM   #10
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Exclamation Valuable Data

No, but I have a lot of valuable data in my Outlook that I do not want to lose.

If I could access the program I would be able to back up the information and then uninstall Outlook and reinstall it, but if I can't even open the program so I can't get to the information I need to save.

If anyone else has found a practical solution to this computer problem I assumed was caused by the Attack Page, please post it because I doubt I am the only one having these aggravating issues.
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Old 09-23-2010, 10:33 PM   #11
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I'm having to run my system via UBUNTU until I can reinstall Windows. This so sucks. PLEASE take better care to protect your site.

More importantly, you guys (owners) need to at the very least put up a full page of how to fix this. Step by step by step. I know it would make me feel a little less disgruntled with you right now.
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Old 09-23-2010, 10:44 PM   #12
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Quote:
Originally Posted by Fast Gunn View Post
No, but I have a lot of valuable data in my Outlook that I do not want to lose.

If I could access the program I would be able to back up the information and then uninstall Outlook and reinstall it, but if I can't even open the program so I can't get to the information I need to save.
You can back up your Outlook data without using Outlook. Just search for and simply copy the files Outlook.PST and Archive.PST to another folder. Then you can uninstall and then install Outlook. Then take files you copied above and copy them back to their original locations.
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Old 09-24-2010, 06:16 AM   #13
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Quote:
Originally Posted by Fast Gunn View Post
Thanks for your suggestions, gentlemen.

I've already tried CCleaner, but it didn't find anything. I will try the others.

I suspect that this blue booze bug is a new and very lethal strain of bug. My Outlook it totally out of commission and my browsers are seriously compromised.

The Geek Squad wanted to completely remove Outlook, do a total back up of my system and then reinstall the programs.

I suppose that would work, but it seems like overkill to me and expensive to boot.

I am looking more for a sniper rifle that would fire a bullet right into the offending bug without totally incapacitating my entire system in the process.

Once everyone cleans up their computers maybe we should round up a lynch party and teach the guy who pulled this stunt a lesson he won't ever forget!
Disk cleaners and virus programs are not working because the virus probably appears as a functioning program, now that it's been installed. It's odd that your virus program didn't warn you when you clicked the link. Is your program up to date?

Any way, click the little windows icon in the lower left corner. Type "restore." You should get an option like "Recover system settings on your computer." I'm running W7 and XP on a virtual machine, so I can't say exactly what Vista will display. It's also buried in Control Panel somewhere.

Anyway, click the recover system selection. An option will appear allowing you to restore you computer (registry and program settings) to a specific time. One of the things that Windows does in the background is create recovery points. Some foolish folks turn this feature off to save disk space or make their computer run faster. As I recall, Windows reserves 10% just for this feature. It's a really important thing! I think my computer makes a restore point every day.

Select a recovery point in time that you are sure is before your shit happened. Restore your computer to that point. WARNING: All programs installed since the restore point, all settings created after the restore point will be lost. New files should be OK, but links created after the restore point will probably be lost, but you can manually fix those.

Basically system restore changes your registry to the restore point. Then it fucks with the installed programs so that they correspond to the registry settings. Presto, now you computer will work the way it did before it got fucked up.
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Old 09-24-2010, 09:28 AM   #14
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Exclamation System Restore

I know my way around computers and have had virus infections before that I was able to find and remove, but nothing as serious as this thing.

I think that this blue booze worm is new and very lethal strain and I haven't been able to get rid of it.

I did try the system restore option and went back 3 weeks before the attack, but that did not help.

One of the malware programs that Mokoa suggested actually found 355 threats which I eliminated thinking I was home free, but that apparently did not work either.

This is a problem that is going to affect a lot of the members so when someone finds something that actually works, please post the solution.
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Old 09-25-2010, 05:20 PM   #15
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Does anyone know how effective Kaspersky is against this virus. I encountered this problem on 17 September, in the morning. Kaspersky warned me about the virus then followed with a message that it had "denied access". Only problem was that I couldn't get to eccie any longer. Since I was unaware of what was going on, I shut down my computer and did not go back online till evening (I was traveling out of town).

When I started my computer again, there was no indication of the virus or any real problems. I took the plunge and went into eccie and gained access without further incident.

Kaspersky tends to update continuously and I've been told in the past that it is far better than other security software out there.

Since that day, I've been keeping an eye on my computer and following the comments here on the virus. No real problems, but I still plan to check my computer and maybe even take it in to be scanned...just so I can be sure.
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