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Questions for the Staff - Dallas Ask questions of your local staff here.

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Old 06-22-2018, 04:58 PM   #1
rebel67
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Default My premium access credits

When the site shut down I think I had 5 weeks of premium access based on the last review I posted and was accepted. Can you please verify how much time I have left? I tried to figure it out with no success.

Thanks-Rebel 67
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Old 06-22-2018, 10:07 PM   #2
gman44
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I just pm'd
you
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Old 06-22-2018, 11:12 PM   #3
old wobbly
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Quote:
Originally Posted by gman44 View Post
I just pm'd
you
how do i gt my unexpired PA for paid PA?
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Old 06-23-2018, 02:23 AM   #4
digitalbananna351
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what happened to PA that was paid for before the shutdown?
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Old 06-23-2018, 06:59 AM   #5
ctt61
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Same here, do we get your PA back?
Do not know how much PA weeks that I have left when site shutdown
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Old 06-23-2018, 01:07 PM   #6
old wobbly
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Quote:
Originally Posted by ctt61 View Post
Same here, do we get your PA back?
Do not know how much PA weeks that I have left when site shutdown
Sent email to websupport@eccie.net as directed in other threads on June 20 asking for restored PA based on unexpired purchased access, but still no reply or PA. Is there some other route I should be taking. Old Wobbly
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Old 06-23-2018, 08:23 PM   #7
billw1032
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I also paid for a PA extension before the shutdown. So far, it has not been extended by the amount of the shutdown time. I am not optimistic that it will happen.
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Old 06-23-2018, 11:45 PM   #8
gman44
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Quote:
Originally Posted by digitalbananna351 View Post
what happened to PA that was paid for before the shutdown?
Quote:
Originally Posted by billw1032 View Post
I also paid for a PA extension before the shutdown. So far, it has not been extended by the amount of the shutdown time. I am not optimistic that it will happen.
`

email websupport@eccie.net about that
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Old 06-26-2018, 06:51 PM   #9
MYQUEST
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Anyone get an answer to receiving credit for paid PA before the shutdown??
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Old 06-30-2018, 03:46 PM   #10
Kmac
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I sent an email to support as well and still no answer.
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Old 07-03-2018, 09:25 PM   #11
Bone Dragon
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I sent a e-mail to both e-mail addresses and have not gotten a respose. I did check my junk folder, too.
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Old 07-03-2018, 11:22 PM   #12
billw1032
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Evidently they just expired my paid PA, although I thought I still had a few days left. Of course I can't check it now because it doesn't show under "paid subscriptions".

And, of course, ccbill isn't working so I can't pay for an extension.
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Old 07-04-2018, 08:02 AM   #13
dallasdavey
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I had a few weeks left also. Anyone have luck getting them back? I have the emails granting the premium access. What day did the site go down?
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Old 07-06-2018, 09:25 AM   #14
Bluesplyr
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same here, mine PA was fine for 2 days after eccie came back on then expired. how did we loose that?
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Old 07-06-2018, 07:00 PM   #15
billw1032
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No luck here. I've emailed both of the recommended email addresses twice, but still no PA. I have no idea what their response time is supposed to be.
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