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Go Back   ECCIE Worldwide > Texas > Houston > Questions for the Staff - Houston
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Questions for the Staff - Houston Ask questions of your local staff here.

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Old 04-12-2016, 07:03 PM   #1
azteclust
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Join Date: Jul 17, 2011
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Default Forgot my password?

I have my device remember my password so I would never log in is always automatic sign me in. And now I got another device and want to sign in but don't remember the password. I log out on my primary device but not by hobby phone which I can still access my eccie.

But here the problem, the email I use for eccie, I also don't remember my password. Is a headache now so I can I reset my password?
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Old 04-12-2016, 08:10 PM   #2
Mojojo
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Through the control panel you can change your email and password It would be easier to change your email first then your password. It would probably be worthwhile for you to create a new hobby email otherwise if we manually reset it for you you're going to have more issues with the verification confirmation email we send out because you don't have an email for us to reach you at. So recap

1. Make a new email
2. Change your email through the control panel
3. Verify the change in your email
4. Come back and through the control panel change the password.
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Old 04-12-2016, 09:38 PM   #3
azteclust
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OK let me give it a try
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Old 04-12-2016, 10:44 PM   #4
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probably one of your ATFs has your password

just ask
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Old 04-13-2016, 12:31 AM   #5
azteclust
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OK thanks is all good
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Old 04-20-2016, 04:59 AM   #6
TJHJ123
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I've tried changing my password through the cp but it's asking for my current password. How do I get around that? I don't' really need to change my current password, I just don't remember it.
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