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Originally Posted by Holly and Rod
if anyone has read our reviews on here you know we are most always late, and most clients we get from here know this, not saying its right or wrong, its just the way it is and has been for the last 6 years.
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Wow. That is absolutely the most self absorbed thing I have read on this board.
Let me help you out: Its wrong.
Being late is one of the rudest things you can do. Its not just your time. Its the clients time also.
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As far as the review goes, before mrjet2014 left our in call he scheduled another appointment with us for the next evening, since he stated he would be here another week for training. Doesn't sound like he left here unhappy to me ?
When we finally called him the next evening to find out where he was, he just said it would have to be another day.
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Sounds like a guy who was just trying to get his appointment taken care of and bow out without making a scene.
He's not the first guy who ever said "I'll call you tomorrow, baby."
You want good reviews, show up on time.
Maybe you should offer a "$20 back for every five minutes I'm late" discount. See how OK being late is to you then.