We all understand that things happen....I got strep last time I was in Midland and had to scramble to change appts and take off for several days till I was sure I wouldn't share it lol. It's not those things that aggravate us so much as the ncns when someone doesn't have enough respect to man up and say you have to cancel. Sometimes the reason is obviously questionable, but at least it's a call
. Or someone who just wants some attention and has no intention of scheduling.
As for cancelling....as soon as you know it won't work
. Those crazy things that happen are understandable and I wouldn't hold anyone on the hook for payment. The earlier ANYone knows an appt is cancelled, the more time they have to schedule with someone else
My Majic 2 cents