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01-16-2019, 09:22 AM
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#1
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Valued Poster
Join Date: Sep 12, 2013
Location: DFW
Posts: 177
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Premium Access
I thought I read that 2 weeks of Premium would be added due to the shutdown. Am I mistaken? I didn't get any time added and am now expired.
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| 1 user liked this post
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01-16-2019, 09:29 AM
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#2
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Valued Poster
Join Date: Oct 26, 2010
Location: tx
Posts: 1,139
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Same thing is happening to me. And no response to the email I sent per mod.
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| 1 user liked this post
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01-17-2019, 01:03 PM
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#3
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Moderator
Join Date: Aug 26, 2009
Location: Austin TX
Posts: 53,296
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contact websupport@eccie.net about you lost PA
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| 1 user liked this post
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01-24-2019, 09:04 AM
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#4
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Valued Poster
Join Date: Sep 12, 2013
Location: DFW
Posts: 177
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As with others...I have received no response. Frustrating
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| 1 user liked this post
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01-24-2019, 09:14 AM
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#5
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Gaining Momentum
Join Date: Oct 29, 2014
Location: DFW/Houston
Posts: 33
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I paid for 12month premium access barely 3 months ago and have since abruptly lost premium access twice. I sent multiple emails to two mods to help resolve this issue, but to no avail. It's quite frustrating - don't know who else to contact to help resolve this issue. I paid for 12 month access, not 2 or 3 months.
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| 1 user liked this post
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01-24-2019, 10:38 AM
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#6
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Valued Poster
Join Date: Oct 1, 2013
Location: Dallas TX
Posts: 12,555
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Yeah good luck asked many times and not resolved , issues like cant pay, not extending , wanting to send Money order to like bakery yeah no so good luck
I hope issues can be resolved
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| 1 user liked this post
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01-24-2019, 11:12 AM
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#7
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Moderator
Join Date: Aug 26, 2009
Location: Austin TX
Posts: 53,296
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I've asked admin about this
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| 1 user liked this post
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01-25-2019, 11:58 PM
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#8
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Lifetime Premium Access
Join Date: Jun 5, 2012
Location: DFW
Posts: 45
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I am attempting to renew premium access, but, email address provided in the link to request money order doesn't seem to be working. Keep getting an undelivered response.
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| 1 user liked this post
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01-26-2019, 10:50 AM
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#9
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Valued Poster
Join Date: Oct 1, 2013
Location: Dallas TX
Posts: 12,555
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That's ongoing for months now ^^^^^^^^^^^^^^^^^
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| 1 user liked this post
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