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Technical Questions Even the most computer-savvy may have technical questions regarding navigation of the site. Ask it here! If you have an answer, be our guest! (For further assistance, contact your local moderator or see the "Emails to the Staff" post in the Questions for the Staff city forums)

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Old 05-27-2020, 01:11 PM   #1
laserface
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Default Forum listings not being updated for new post?

I'm seeing a lot of instances lately where, if I try to post a new thread or a reply on an existing thread, it hangs for a while then gives me a "504 Gateway Timeout". Afterwards, when I look, I see that my post was posted, but the forum listing (where it shows the "last post by" information) gives no indication that anything has been posted. It looks like this is not happening to just me, since I see a lot of threads where it shows something in the "last post" information, but if you look at the actual thread, you see there are one or more replies that were posted after the "last post" shown in the forum listing.

Once a cause is identified and fixed, should the forum indexes be rebuilt? Yeah, I know that's a time-consuming and somewhat disruptive operation, but given how widespread the effect of this seems to be, it might be worth it.

P.S. I'm primarily using the mobile version of the site, if that makes a difference.
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Old 05-28-2020, 10:05 AM   #2
Kmac
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I'm having the same problem but not seeing any answers from anyone as to how to fix this or what's being done to fix it.
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Old 05-28-2020, 12:14 PM   #3
laserface
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I don't think there's going to be anything you can do on your own to avoid this issue - far as I can tell, this is purely a server-side issue.
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Old 05-28-2020, 12:33 PM   #4
Kmac
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It would be less frustrating if they would post something about it.
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Old 05-28-2020, 01:53 PM   #5
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It's been an intermittent problem for as long as I've been a member. I don't know why the tech people can't find a permanent fix. In the past few days, the problem has exploded and now affects every thread in every forum. Eccie site traffic is way down, partly due to the pandemic but also because this stupid glitch means you can't see whether new comments have been posted or even whether new threads have been started.
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Old 05-28-2020, 05:22 PM   #6
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The IT Dept has been made aware of this latest issue and are working to resolve it.
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Old 05-28-2020, 09:20 PM   #7
Exchequer
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Quote:
Originally Posted by dj8rocks View Post
The IT Dept has been made aware of this latest issue and are working to resolve it.

Hopefully he (or she) can take care of it!



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Old 06-18-2020, 03:36 AM   #8
Brandofan
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My problem is that my posts are being gobbled while the thread updates and forum listing says I posted. Yet in that thread my post is gone like a squirrel fart in a hurricane. Let's see if this one shows up.
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Old 06-19-2020, 07:49 PM   #9
bambino
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Quote:
Originally Posted by laserface View Post
I'm seeing a lot of instances lately where, if I try to post a new thread or a reply on an existing thread, it hangs for a while then gives me a "504 Gateway Timeout". Afterwards, when I look, I see that my post was posted, but the forum listing (where it shows the "last post by" information) gives no indication that anything has been posted. It looks like this is not happening to just me, since I see a lot of threads where it shows something in the "last post" information, but if you look at the actual thread, you see there are one or more replies that were posted after the "last post" shown in the forum listing.

Once a cause is identified and fixed, should the forum indexes be rebuilt? Yeah, I know that's a time-consuming and somewhat disruptive operation, but given how widespread the effect of this seems to be, it might be worth it.

P.S. I'm primarily using the mobile version of the site, if that makes a difference.
I’m always on mobile too. So I thought it was my IPhone or Verizon. But I think it’s an antiquated website architecture. Just a guess.
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Old 08-19-2020, 09:10 PM   #10
dilbert firestorm
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here's the solution.


reset your cookie. if you have a cookie editor extension, look for the bb3thread_lastview cookie. thats the one that counts threads.
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Old 08-19-2020, 09:14 PM   #11
dilbert firestorm
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this is a new one.

I read some post this morning. this evening, i was expecting new posts. well, problem here is that all the post that I did not read after this morning is not showing up as new, but as read...

is anyone getting this?
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