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Questions for the Staff - Dallas Ask questions of your local staff here.

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Old 09-15-2022, 04:15 PM   #1
Laissez
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Join Date: Jun 11, 2010
Location: Texas - DFW
Posts: 95
Encounters: 8
Default Premium Acess and broken email link?

Was going to ask a question about having paid for premium access, and tried to use the email address in this thread: https://www.eccie.net/showthread.php?t=2438474

The email bounced with this message:

Quote:
The response from the remote server was:
550 5.1.1 <payments@eccie.net>: Recipient address rejected: User unknown in virtual mailbox table
is this transient or permanent?

On a related note, I see mentions of ccBill and PayRexx which of these are payment processors for paid premium access? And of course, how long does it take for the processing to take place? Is there any manual intervention that may delay processing?
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Old 09-17-2022, 07:07 PM   #2
gman44
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Join Date: Aug 26, 2009
Location: Austin TX
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usually when an email bounces that means the mailbox is full. I'll ask admin about it
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Old 09-19-2022, 10:20 AM   #3
Laissez
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Quote:
Originally Posted by gman44 View Post
usually when an email bounces that means the mailbox is full. I'll ask admin about it

Thanks!

Did you get any response?

On my problem, it seem no charges have gone through my credit card company. Can you also ask admin about that and if there is still a convenient way to pay that's quicker than the money order route?
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