Quote:
Originally Posted by ElisabethWhispers
I've gotten an adware problem on my older Dell and it's just not going away.
I use the free Advast! virus program and when I got this computer, a Dell Latitude, I didn't think to add the malwarebytes anti-malware until after this problem started.
Well, last week, I downloaded the free malwarebytes program and it helped some but my computer is just overloaded with crap and ads and it's not working well.
Short of me taking my computer in to be serviced, which I would prefer to not do, does anyone have any advice for me?
The computer's hard drive is pretty empty and so I could reset it. But I'm not that computer savvy (although I take direction well!  )
I just wish to get rid of this program that is causing havoc. I cannot find it on my computer's control panel. It must be hiding somewhere?
Help!
Thanks,
Elisabeth |
If you can live without what's on your hard drive I would advise a clean install. It's pretty easy, it'll take a few hours of not having your computer.
If it's a really malicious bug it might not come off but in most cases it will. I can walk you through the clean install if you need it. You could also try to clean it instead, if the data is to important to lose.
Cleaning it takes a bit longer, but is as easy to walk through.
