How much time is acceptable???

[James1588]

Originally Posted by SA Angel

Same day cancellations (where I don't meet the gent) get additional time added to their next session at no charge.

Once Auntie Flo decided to show up early. I found out right as gentleman was letting me know he was on his way. I told him what happened and offered to find another lady for him or he could just come by and we could hang out as friends OTC. He took option two and after sharing a bottle of wine, talking for a few hours, and going out for dinner we parted ways.

I like this approach. As Caroline said, an entire free appointment is a bit much ... but the OP may have substantially arranged his day around that appointment and might have used up a perfectly good cover story, so he is out something. SA Angel's additional time appended to the next appointment seems like a good compromise.

[papadee]

We all hobby differently. Some may see 2.5 hours as enough time, but others may not. If you're the type that calls a provider & expects to see her in the next hr, then 2.5 is enough. But if you made plans, days or weeks in advance, cleared your schedule, and possibly are traveling, 2.5 hrs isn't enough to come up with a plan B.

[jimmers]

Your question was how much notice is enough? My opinion is a couple of hours. That gives me enough time to find a short term appointment. But I will not rebook with that provider unless she makes some gesture as an apology. It really doesn't matter much to me what the offer is, just the gesture itself is what I'm looking for to show me that my time and effort to book her is appreciated. One provider response would be to offer a free session. In that case I would counter with just offer me 30 min Xtra time on my next hour appointment. Someone who offered me 10-20% discount I would probably be sure to book again because I know she was disappointed that the session didn't take place and I was wanting to see her anyway.
Offer me nothing but a "sorry" - I'll say thanks, move on, and we will never see each other.

[HeatherDAngelo]

I knew I would get heat from my post. I think that generosity runs both ways. If there really is an emergency and you have to cancel then making up either the time or the money should be just good manners.
Do what makes you feel fair. If you are going to resent the lady because you paid for her time that she reserved for you even if you couldn't take advantage of it. Then don't do it. If you are going to resent a guy for accepting your gift of time that you took from him then don't do it. Don't do anything that is going to make you feel bad. Personally knowing I made it right would make me feel good. But that is just me. We all have the right to conduct our business the way we see fit.
Isn't it awesome when a client cancels on you and says, "I know you set that time aside for me. Let me send you the fee to compensate." ? Same goes the other direction. You may give a free or half price session to make up for your cancellation but you will have gained a repeat client who will probably tip you anyway to match your generosity.

[James1588]

Originally Posted by HeatherDAngelo

... Do what makes you feel fair. If you are going to resent the lady because you paid for her time that she reserved for you even if you couldn't take advantage of it. Then don't do it. If you are going to resent a guy for accepting your gift of time that you took from him then don't do it. Don't do anything that is going to make you feel bad. ...

That's an excellent and profound point. I think it can even be generalized to cover many life situations apart from "this." Decide what's fair; do it; and own your choice. There's no reason to do something, and then resent someone else for your choice. Bravo, Heather!

[5T3V3]

Originally Posted by HeatherDAngelo

I think as long as when she cancelled she rescheduled asap with a free appointment then I would give her a pass. If she is willing to see you for free then you know she had a legitimate reason for cancelling. If she doesn't offer a free session to make up for it then she is very disrespectful.

I feel the same way if a gentleman cancels last minute. If he really has a good reason then he should have no qualms about paying for the time he reserved even if an emergency comes up.

No one is going to die by doing the right thing and making up for the time they wasted for someone else.

An action like this would cement me as a client for a long time. Is it reasonable? NO, it is far beyond what is reasonable or expected. Hence, it sticks out in my mind as service above and beyond ... something I would bet, even having never met her, Heather provides all her clients. what raises a provider to the status of paramour - it is the subtle little details and thoughts processes behind the actions that make the difference between one providing a transactional service and one providing an experiential service.

Originally Posted by CarolineDavenport

Not to be contrary, Heather, but you're in the minority on thinking that FREE service is reasonable for having to cancel. My service is never free. Ever. Because I have a quality product. And I take good care of, and invest in, my product. Sometimes my very limited supply runs short, for various reasons. That doesn't mean I start offering it for free just because I couldn't meet the demand. Discounts or time extensions for the inconvenience of rescheduling is perfectly reasonable, but devaluing your product by offering free service just doesn't sit well with me.

Here's why I think it is a bad idea. Say I'm feeling a little under the weather. I'm in a bad mood, due to the pain. I have an appointment in a few hours, and no amount of Ibuprofen is going to make me 100%. Now, I want to reschedule because I'm not going to be able to give him my best. But then I think about that word... free. Do I want to give my product away for free, just because I don't think I can perform top notch? No, I don't. So I decide to go through with the appointment. I'm a little bit of a bitch, and my enthusiasm is definitely lacking. The gent leaves disappointed, feeling like either he did something wrong, or I was a complete waste of $400+ this time. I might very well never see that client again. Money lost possibly many times the amount I just made. But say I make the other choice... go ahead and reschedule and do the appointment for free. Now I'm resentful that I'm working for no money. That I spent 3 hours getting ready, used condoms, lube, sheets, makeup, laundry, and my body, and I won't make a single dollar that day. That thought puts me in a foul mood. Do you think I'm going to be as delighted to see him and spend time with him as I would if he had a fistful of marvelous cash for me? Of course not. And my lack of enthusiasm again might just cost me that client.

Free service is not free, and I don't see how it benefits anyone. No professional I know offers their service for free just because something came up and they had to reschedule. Why on earth should we?

I understand your point as well, and I agree that the least a provider should do is offer a discount next time for the inconvenience. But, I would point out that for many of us there might not be a next time. I would not rebook with a provider that canceled and didn't give me a good reason. Which appears to be the OP's case, because the timeliness I hope is not the only issue as it appears more than timely notice. I believe, Heather's idea would certainly insure a next time. I would not want to see you if you felt cheated out of money, because your cancelling an appointment meant you would have to provide a "free" session. But I think Heather looks far beyond the one session mentality and assumes most of her clients will be regulars. I think it is commendable that you would cancel, because you were in a situation that you felt you would not be at 100% - very professional and very understandable. The one thing you don't take into account is the money your client lost. While he didn't pay for your service, so in your mind he lost nothing, there is actually something called "opportunity cost" that most successful people understand. By carving out 3 hours to visit with you, he had to move 3 hours worth of potentially money making endeavors - an appointment to sell something and job to earn something. And that is what HE lost. Of course based on how you feel I would assume you would not expect a gentleman to pay for an appointment he had to cancel and Heather actually would so that might explain the different perspectives as well.

The ladies I see regularly offer time not dollars for a cancelation. I normally book an hour or an overnight, so an hour becomes 2 or an overnight becomes an afternoon and overnight. I don't know if looking at it like that would make it more palatable to your more transactional mentality, but I can tell you from my side I prefer it better than a discount which can, as you say, diminish your value or potentially stick in your craw. In the end whatever you decide to offer needs to make sense to both you and the client, and both providers and clients need to be conscience that real life can happen and we all need to be more respectful of each others personal lives as we hobby.

[BIGGIE]

I can appreciate things 'come up.' I'm not new to the Hobby!!! If I were still in Dallas, I'd have had my choice of ladies I've seen there ... or could've done the AMP thing ... or even hit a club to see what action could be found out there. I'm not in Dallas, though ... or a major city where there are such options. I'm in a city with few options, few 'local providers' and a good amount of LE presence (even outside of BP traps, etc). I had to travel about 1.5hrs to get to the location where we were going to meet. And while some of you gentlemen might be "Captains of Industry," with incredibly flexible schedules, I am not. I'm an ordinary guy who worked in the time to see this particular lady ... who I've wanted to see for a while. She travels. So, again, I get that things come up ... but ... when you're jumping through hoops to make something happen and it falls through, it's frustrating. On top of that, I got only "Something came up ..." Not that I'm owed any explanation, I guess! I get that, too!!! But ZERO effort was made to reschedule or offer an alternative.

But apparently, some of you just cannot resist name calling and being glib or 'cute.' That's sad .....

[pyramider]

The butthurt require "glib" and "cute" ... ijs.

[BIGGIE]

I wish I gave a damn what you think of me, Pyramider! Alas, I don't!!! My question remains ... and while many here have offered thoughts and opinions, you've offered ONLY "get over it," saying I wasn't really inconvenienced. I was, though! I'd driven a good distance and had taken time from my day ... only to be blown off. I've NEVER done that to a lady ... on ASPD, TER, P411 or here!!! If expressing that frustration makes me butt-hurt ... then ... I'm guilty, as charged. I've got nothing else to say to contributors like yourself. For those who took the time to respond maturely ... even if I didn't agree with your sentiments ... thank you!!!

[JayceeRivers]

I believe 3 hours if something unavoidable has come up is acceptable. Remember there are many reasons on both sides a cancelation may be necessary. If the young lady is sporting a bad flu, started her period, or has had a unfortunate or bad event earlier in the day, trust me it is in your benefit she canceled. It does the lady no good to cancel. She loses a potential long term client AND the potential revenue for that hour as well.

If the lady found herself with an abusive client prior to you and is how adorning a broken nose or needs medical attention (non emergency medical attention) she may not be inclined to share with a stranger the situation. If the lady has started her period it can destroy the illusion and fantasy to call you up and say "my apologies I am bleeding like a stuffed pig do you mind if we reschedule?"

I firmly believe in reparations due to a canceled date within 24 hours. Be it extended time, a discounted appointment in the future, an offer to pay for the hotel if the client was hosting for the evening, ect.

Generally my practice is simple. If I canceled on you within 24 hours I offer you the ability to take advantage of a 10% to 60% discount. I allow the gentleman to choose what his lost time and efforts were worth. If I have to cancel 3 times in a row (within 24 hours) on the same gentleman I offer him a 60% to 100% discount. Of course I require a 24 hour confirmation AND a 4 hour confirmation. The 24 hour confirmation allows me the chance to cancel if I believe it is necessary and 4 hour is his chance to cancel without repercussions.

[Alyssa Marie]

treat others how you want to be treated and enjoy your life.
in the end of the day you only answer to yourself.
do you want to live a happy life or a shitty life? your choice.

if youre cool with people canceling 2.5 hours prior, then don't be upset when someone does it to you.
if you prefer 24 hours, then you have to give 24 hours.
etc, etc, etc.

[jwood]

Originally Posted by Alyssa Marie

treat others how you want to be treated and enjoy your life.
in the end of the day you only answer to yourself.
do you want to live a happy life or a shitty life? your choice.

if youre cool with people canceling 2.5 hours prior, then don't be upset when someone does it to you.
if you prefer 24 hours, then you have to give 24 hours.
etc, etc, etc.

What Alyssa said

[pumpkineater]

Biggie, here are my thoughts on this.. with 2 real examples.

I booked a traveling lady a week in advance. Confirm night before. In the morning, clear schedule and begin driving. On way pm to confirm location. Told that the trip was cancelled, because other gents had cancelled on her, and now it was not worth it (profitable) for her to make the trip. So now I'm bummed. She offers 30 minutes extra on her next trip back. Now I feel better. Well the schedule is cleared, so call a local gal and go have a great time! She canceled less than 2 hours from appt. time. But I was okay with it, because she offered a valid excuse, offered extra time, and most importantly.. She is HOTT!!

I book a girl in advance, same day, at a MP. No problem come on in. I get there and she is not there. What?!? I just talked to y'all on the phone. what happened? Front desk makes excuses for her tardiness, etc. I'm there so take another available girl and have a great time with her. On way out, front desk apologizes again for tardy MT. I say no problem, I'll try her again in the future. . . . so next week, call and set up another appt. for the lady. They say she should be here by the time you make it in. Okay, clear schedule, and show up. guess what? She's not there again! lol. Oh my. Already there, go in and see another girl and have a great time! Now, I simply cross her off my TDL since I've been stood up twice. Learn at the school of hard knocks, or is that large knockers? IDK.

Lots of pretty women, lots of gorgeous traveling ladies... don't worry about the late cancellation time. You will be enjoying another wonderful lady in no time at all!

Take care and be safe sir.

[rrabbit6926]

To the OP. Always have a backup plan. Not sure if that was enough time to call in your back up plan but usually a smart thing in this hobby. I've been in this hobby long enough that if plan A doesn't work plan B is right around the corner and if all else fails there is always plan C.

[chipjeep]

There are way to many unknowns here to give a black or white answer. I do know traveling providers MUST have enough clients to make a tour make sense. Perhaps another client flaked on her. Maybe she did have a personal emergency. Seems like the biggest problem here is that she failed to fully explain herself and/or throw the OP a bone to make up for his loss. Every provider I can remember would have made some kind of 'make up' offer for having to miss. We don't know exactly how things played out here.

Personally, I generally schedule several days to weeks in advance with ladies who don't do 'last minute' appointments and thus don't do last minute cancelations. On the few occasions it happened I was offered bonus time or a discount. I've thus never had any hard feelings as long as they followed through later (which they have) and I tipped accordingly so everyone was happy.