Verizon hidden charge

[Tex9401]

It will start charging a $2 convenience fee "for customers who make single bill payments online or by telephone."
The $2 fee will apply to those who pay with credit or debit cards on a per-statement basis, either through the company's website or by telephone, and the company says that the fee is designed to offset the cost that credit card companies charge Verizon for processing payments.

What a ripoff for us customers. Your options are:

1. Electronic check online (My Verizon Online, My Verizon Mobile/Handset). Fee waived.
2. Electronic check via telephone. Fee waived.
3. Enrollment in AutoPay using credit/debit/ATM card or electronic check; fee does not apply
4. Online from the customer’s home-banking service provider website; fee does not apply.
5. Credit/debit/ATM card, electronic check or cash at a Bill Payment Kiosk, Panel or with a representative at a Verizon Wireless Communications Store; fee does not apply.
6. Use of a Verizon Wireless Gift Card or Verizon Wireless device Rebate Card to pay a bill in-store, online or by telephone; fee does not apply
7. Paper check or money order mailed to the VZW remit address on customer’s bill; fee does not apply

I have notice in Verizon store that you can only use cash in the Payment Kiosk, and everything else has been disable.

[dbacks1975]

Got to watch the news. They already backed down and are not going to charge. The way it works for customers is that its a change in the terms and you can, if you fight right get your contract cancelled. Think that and the backlash they turned tail and decided not to do the fee.

[Chief62]

As dbacks said, old news that's no longer correct.