Quote:
Originally Posted by RideMeGood
Very classy move.
If a provider cancels at the last minute, is she obligated to make up for it?
|
If a provider cancels at the last minute, is she obligated to make up for it?
As a client who has had providers cancel on me due to unforeseen reasons (like out calls being canceled due to car trouble), my general view is there is no obligation on the provider's aspect. Part of the way it works in my mind is that our session more or less is like other business which I engage in where the other party may simply have to cancel due to whatever reason. I am not OWED anything at all in this situation since I am simply a client and if the provider can no longer meet the obligation than so be it. This doesn't work vice versa since the provider is impacted in multiple ways such as how their scheduling works (they could of taken a client but they reserved the time for your no show bum) and due to the effort they put into getting ready. So, my general rule is that there should be no obligation if the provider is unable to fulfill the original obligation normally. I say "normally" since if there was a deposit or something than I would argue they should either return it or work something out.
Now all of this said, even when situations like this have occurred, the people who I have seen generally have been quite kind with regards to making things up to me. Anyway, that is just my opinion...