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Questions for the Staff - Dallas Ask questions of your local staff here.

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Old 07-16-2019, 04:19 PM   #1
AlexisMarie
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Default My friend lost her Password and recovery email

My friend got logged out of her account and doesn't remember her password or her recovery email attached to the account to reset the password. What can she do to get back into the account?
Thanks in advance
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Old 07-16-2019, 06:58 PM   #2
slubby
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Quote:
Originally Posted by AlexisMarie View Post
My friend got logged out of her account and doesn't remember her password or her recovery email attached to the account to reset the password. What can she do to get back into the account?
Thanks in advance
She can send an email to one of the following email addresses, to have her account password reset or reactivated:

websupport@eccie.net

admin@eccie.net
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Old 07-17-2019, 12:28 PM   #3
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what's your friends username? I'll help her
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