Just read your notice,
https://eccie.net/showthread.php?t=2075553 . I hope everything works out.
I read your Showcase and...
When your emergency is over, you might want to change Availability from On Vacation to your business hours. Once you start posting ads again, guys will assume the vacation is over, and if you don't post business hours,
some guys will assume the Dollhouse is open 24/7.
If you are getting text messages at 2 am, and that's not in your business hours, sounds like someone shared your number with someone who doesn't know your rules. I've seen some Showcases say something about not sharing the number (so, you might need a new rule). If the message was a PM, the 2 am part doesn't matter. If you are getting woken up or bothered during non-business hours, it's time to turn off the bussiness line during off hours. Sometimes you need to make rules for yourself.
I don't know how effective the reporting to the mods part is. If someone isn't breaking a site rule, what can they do? And, how quickly will it get done?
The blacklist and the ignore list are your friends. If you want to give someone a warning, something like "To avoid being blacklisted, read my Showcase
carefully" might work for
some. There will always be rule-breakers here.
Just an opinion.
Good luck with the emergency.