Hey Delilah....
Arguing back-and-forth with Hobbyists on an open forum is a very bad look and usually starts the decline of providers. You're putting SUPERLC's business on blast publicly.... what else would you compromise and put out there about other people you have seen and met? You broke the first rule of this entire thing: being discrete. When I talked to you originally about introducing you to ECCIE, I told you that being discreet is the #1 most important thing. You have pretty much thrown that out of the window here.
We also have seen other complaints, but perhaps you haven't heard them because you don't get to see everything.