Quote:
Originally Posted by sexy.heather39
When someone cancels a scheduled appointment?
I have had issues come up and had to cancel before. I have offered an either discounted or free session because I had to cancel.
What is the ideal solution??
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Shit happens.. the best thing you can do for a client is communicate it as soon as possible. So long as the communication takes place prior to the appointment, the vast majority of guys will be okay with it, though probably disappointed they are not going to get laid.
What you do beyond that is up to you. My own experience is that I have always appreciated a call or text ahead of time and with a few exceptions that has always take place. I've had some offer a slight discount, I've had some offer to setup an incall closer to me on the reschedule if they were long hauls and the notice was short. I've also had some offer a quick reschedule that favored my availability (ie outside their normal hours). I'd say it broke down 50/50 between those who offered something like the above and those who just rescheduled. My favorite was one who last minute cancelled and offered to come cook me dinner after the our session.
The communication prior is the most important thing tho....