When a provider says "references," that means another provider who will vouch for you. It's not something that's attached to your eccie account.
There's a P411 web site and maybe some others that will keep track of "provider OK's" for you for providers on that web site. These other web sites aren't part of eccie.
If you mean the "referrals" on your profile, I think that is when you send someone an invite to join this site, and they sign up from that link. I show up with one referral, but I've never sent anyone an invite, so I think that has some sort of glitch in it.
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