Vonnie,
I'm so sorry you've had a bad experience with Birmingham, especially if you haven't even been here or visited with the person that put up the review.
But I will say CONGRATULATIONS on losing some weight. I know how hard it is to lose weight, to stick with a diet and exercise routine, to eat healthy (especially if you're on the road), and resist the temptations that are hurled at us every day on all forms of media... not to mention just driving down the road.
Please don't let some jerk put a damper on YOUR ACCOMPLISHMENT!
I hope you can resolve this situation, I'm sure the moderators here should be able to help.
Remember, not all of us Birmingham guys are jerks. Some of us are regular teddy bears... big cuddly teddy bears.