Sorry you had your time wasted. I know the feeling. I have had several postpone indefinitely lately, and have also tried in vain to schedule with some who have decided that, no, they are not coming after all.
Natalie, however, has been great with me. I would describe her as professional, courteous and reliable.
This is not to negate your experience but, you know, sometimes shit happens. I am sure she has a lot on her plate. Maybe you could give her another chance? She is worth the effort.
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