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09-28-2011, 10:00 PM
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#1
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Valued Poster
Join Date: May 31, 2010
Location: Dallas
Posts: 352
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Card Declined at Pre-Auth SC
Was trying to renew, and received "Card Declined at Pre-Auth SC".
It is a gift card so maybe CCBill doesn't like those transactions?
If so, and you have specific limitations, please give more meaningful error messages.
Or, is it an issue that I should try again in a few days?
Or.. you really need someone's personal ccard with personal address, etc?
Thanks
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09-30-2011, 08:27 AM
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#2
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Let's Have A Great Year!
User ID: 1650
Join Date: Jul 28, 2009
Location: Indianapolis & Touring
Posts: 10,589
My ECCIE Reviews
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Have you checked the balance on the card? Could it be possible you used the card for some other transactions and had forgotten about them thus leaving you with less money on the card than you imagined?
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09-30-2011, 09:35 PM
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#3
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Valued Poster
Join Date: May 31, 2010
Location: Dallas
Posts: 352
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Plenty of balance. I suspect that there may be an AVS issue or that CCBill doesn't like certain cards. I was hoping for some guidance but none so far. I will give it a few more shots tonight.
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| 1 user liked this post
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09-30-2011, 09:47 PM
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#4
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Valued Poster
Join Date: May 31, 2010
Location: Dallas
Posts: 352
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No dice. 3 different cards, same result. I might have to try alternate methods.
Or... perhaps, the owners would prefer to have a review instead of $
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10-01-2011, 12:50 AM
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#5
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BANNED
User ID: 95934
Join Date: Aug 15, 2011
Location: USA
Posts: 1,535
My ECCIE Reviews
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Should be a toll free number on the back or something....
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| 1 user liked this post
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10-01-2011, 06:51 PM
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#6
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Registered Member
Join Date: Mar 11, 2011
Location: SA, Tejas
Posts: 13
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Three things come to mind...
#1. Not all Prepaid gift cards are good at all places. There are limitations as I have found; especially Prepaid AMEX gift cards.
#2. If you have used the gift card to purchase gas, a lot of stations are pre-authorizing up to $100 before you complete the transaction. In the end, the final amount is billed, but it could take 24 hours before the remainder is credited back to your card; thus for a period of time, you have less on the card than you should.
#3. If you are nearing the expiration on the gift card, anywhere from 15 to 30 days, many online transactions will not go through. It's some kind of safety mechanism that I don't fully understand. I've been burnt with this and had to make in-store transactions because the online one would get declined for the same amount and product.
Hope this helps...
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| 1 user liked this post
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10-02-2011, 08:52 AM
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#7
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Let's Have A Great Year!
User ID: 1650
Join Date: Jul 28, 2009
Location: Indianapolis & Touring
Posts: 10,589
My ECCIE Reviews
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Here's another thing....if you've used it before for this stuff, then you don't need to know this, but for those who've just purchased a gift card Visa for example, most will ask you to REGISTER IT first before you can use it for online purchases. So sure it works at the local grocery store, but if you haven't registered it for online purchases, it won't work.
Have you done that already ??
Btw, you need to EMPTY your sent messages and confirmations to make room for more incoming PMs (that is...if you don't want to delete your inbox).
Your box is full and no more messages are allowed in until you make room for more.
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10-02-2011, 09:54 PM
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#8
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Valued Poster
Join Date: May 31, 2010
Location: Dallas
Posts: 352
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surprise... NOT. Discover and a normal visa credit card didn't work either.
Cards are fine. The auth failure is at ccbill.
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10-04-2011, 08:27 AM
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#9
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Account Disabled
User ID: 1641
Join Date: Jul 28, 2009
Location: Beltway8/Bissonet,Houston,TX 77036
Posts: 1,621
My ECCIE Reviews
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If It Is A Gift Card...
Then you should first register it online. That helps my transactions to go more smoothly.
Quote:
Originally Posted by thx
Was trying to renew, and received "Card Declined at Pre-Auth SC".
It is a gift card so maybe CCBill doesn't like those transactions?
If so, and you have specific limitations, please give more meaningful error messages.
Or, is it an issue that I should try again in a few days?
Or.. you really need someone's personal ccard with personal address, etc?
Thanks
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Quote
| 1 user liked this post
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10-05-2011, 10:21 PM
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#10
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Valued Poster
Join Date: May 31, 2010
Location: Dallas
Posts: 352
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Just tried it again. A true visa credit card. Totally different. Still the same error. How do I contact someone that would care to take my money so that I can get renewed? Thanks
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| 1 user liked this post
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10-07-2011, 07:30 AM
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#11
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Valued Poster
Join Date: Dec 25, 2009
Location: Corpus Christi, Texas
Posts: 134
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Some card companies block charges from certain companies and sites. Call your card company.
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10-08-2011, 11:25 PM
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#12
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Valued Poster
Join Date: May 31, 2010
Location: Dallas
Posts: 352
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Since I pretty much went thru all the cards that I have, and there are no alternate payment methods listed, then I will need to contact the admins.
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10-09-2011, 02:22 AM
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#13
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Premium Access
Join Date: Dec 18, 2009
Location: Mesaba
Posts: 31,149
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Contact websupport@eccie.net via email. I have no idea nor have heard any other complaints like this with a regular or debit MC/Visa
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10-14-2011, 05:46 PM
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#14
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Gaining Momentum
Join Date: Aug 24, 2010
Location: SATX
Posts: 77
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This is not the first time I have heard of issues with ccbill. I have heard terrible reviews of ccbill. anyone can Google it. Why does ECCIE still continue to use ccbill. I have seen on this website and google that there have been many issues. That is the only reason why I have not paid for premium access...
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10-15-2011, 03:48 AM
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#15
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Premium Access
Join Date: Dec 18, 2009
Location: Mesaba
Posts: 31,149
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CCBill is one of the very few processors that will still deal with our type of business.
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